98%

would recommend Market Place Dentistry

to friends or family if they needed similar care or treatment

 

Results from survey April 2018

We take great care in the service we provide, and are always trying to improve.

We think there is no better way to measure the level of service than to ask the people who use it. Therefore we conduct regular surveys of our patients to ask what we are doing well, and what we could do to improve.


Results of April 2018 Survey

Our Survey showed that:

99% of respondents agreed that

“Staff are helpful, friendly and caring”

100% agreed that

“I have time to discuss and ask questions about my treatment.”

100% agreed that

“The practice is clean, tidy, designed for comfort and in a good state of repair”

98% were likely or extremely likely to

“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”

See the full results here


Results of June 2017 Survey

Our Survey showed that:

99% of respondents agreed that

“Staff are helpful, friendly and caring”

100% agreed that

“I feel well informed about my dental health and understand how I can improve or maintain it.”

100% agreed that

“The practice is clean, tidy, designed for comfort and in a good state of repair”

97% were likely or extremely likely to

“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”

See the full results here


Results of September 2016 Survey

Our Survey showed that:

100% of respondents agreed that

“Staff are helpful, friendly and caring”

100% agreed that

“I feel well informed about my dental health and understand how I can improve or maintain it.”

97% agreed that

“The practice is clean, tidy, designed for comfort and in a good state of repair”

97.5% were likely or extremely likely to

“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”

See the full results here


Results of Jan/Feb 2016 Survey

Our Survey showed that:

100% of respondents agreed that

“The practice is clean, tidy, designed for comfort and in a good state of repair”

100% agreed that

“The customer service is of a high level”

96% agreed that

“I find it easy to contact the practice regarding appointments if necessary”

97% were likely or extremely likely to

“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”

See the full results here


Results of May/June 2015 Survey

Our Survey showed that:

100% of respondents agreed that

“The practice is clean, tidy, designed for comfort and in a good state of repair”

100% agreed that

“The customer service is of a high level”

98% agreed that

“I find it easy to contact the practice regarding appointments if necessary”

97% were likely or extremely likely to

“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”

See the full results here

 

Comments left during surveys

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Results of our NHS Friends and Family Surveys:

Responses to the question:

“How likely are you to recommend our dental practice to friends and family if they needed similar care or treatment?”


September 2018 (7 responses)
Extremely likely 86%
Likely 14%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
August 2018 (12 responses)
Extremely likely 92%
Likely 8%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
July 2018 (6 responses)
Extremely likely 100%
Likely 0%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
June 2018 (8 responses)
Extremely likely 63%
Likely 37%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
May 2018 (6 responses)
Extremely likely 100%
Likely 0%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
April 2018 (16 responses)
Extremely likely 69%
Likely 31%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
March 2018 (9 responses)
Extremely likely 56%
Likely 33%
Neither likely nor unlikely 11%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
February 2018 (12 responses)
Extremely likely 83%
Likely 17%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
January 2018 (9 responses)
Extremely likely 78%
Likely 22%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
December 2017 (7 responses)
Extremely likely 71%
Likely 29%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
November 2017 (8 responses)
Extremely likely 87%
Likely 13%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
October 2017 (35 responses)
Extremely likely 77%
Likely 20%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 3%
September 2017 (8 responses)
Extremely likely 75%
Likely 25%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
August 2017 (11 responses)
Extremely likely 73%
Likely 27%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
July 2017 (11 responses)
Extremely likely 73%
Likely 27%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
June 2017 (11 responses)
Extremely likely 64%
Likely 27%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 9%
May 2017 (9 responses)
Extremely likely 66%
Likely 22%
Neither likely nor unlikely 11%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
April 2017 (15 responses)
Extremely likely 80%
Likely 13%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 7%
March 2017 (11 responses)
Extremely likely 72%
Likely 29%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
February 2017 (11 responses)
Extremely likely 64%
Likely 36%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
January 2017 (11 responses)
Extremely likely 73%
Likely 27%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
December 2016 (11 responses)
Extremely likely 73%
Likely 18%
Neither likely nor unlikely 9%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
November 2016 (12 responses)
Extremely likely 83%
Likely 17%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
October 2016 (46 responses)
Extremely likely 76%
Likely 22%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 2%
September 2016 (20 responses)
Extremely likely 80%
Likely 20%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
August 2016 (46 responses)
Extremely likely 76%
Likely 22%
Neither likely nor unlikely 2%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
July 2016 (38 responses)
Extremely likely 58%
Likely 34%
Neither likely nor unlikely 8%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
June 2016 (39 responses)
Extremely likely 67%
Likely 23%
Neither likely nor unlikely 10%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
May 2016 (24 responses)
Extremely likely 63%
Likely 33%
Neither likely nor unlikely 3%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
April 2016 (57 responses)
Extremely likely 67%
Likely 32%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 2%
Don’t know 0%
March 2016 (14 responses)
Extremely likely 64%
Likely 36%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
February 2016 (46 responses)
Extremely likely 67%
Likely 26%
Neither likely nor unlikely 7%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
January 2016 (26 responses)
Extremely likely 58%
Likely 31%
Neither likely nor unlikely 8%
Unlikely 0%
Extremely unlikely 0%
Don’t know 4%
December 2015 (24 responses)
Extremely likely 75%
Likely 25%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
November 2015 (30 responses)
Extremely likely 77%
Likely 23%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
October 2015 (31 responses)
Extremely Likely 61%
Likely 36%
Neither likely nor unlikely 3%
Unlikely 0%
Extremely unlikely 0%
Don’t know 3%
September 2015 (41 responses)
Extremely likely 76%
Likely 22%
Neither likely nor unlikely 2%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
August 2015 (35 responses)
Extremely likely 80%
Likely 23%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 3%
July 2015 (40 responses)
Extremely likely 72.5%
Likely 27.5%
Neither likely nor unlikely 0%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
June 2015 (48 responses)
Extremely likely 81%
Likely 12%
Neither likely nor unlikely 2%
Unlikely 0%
Extremely unlikely 0%
Don’t know 4%
May 2015 (49 responses)
Extremely likely 67%
Agree 29%
Neither likely nor unlikely 4%
Unlikely 0%
Extremely unlikely 0%
Don’t know 0%
April 2015 (50 responses)
Extremely likely 74%
Likely 22%
Neither likely nor unlikely 2%
Unlikely 2%
Extremely unlikely 0%
Don’t know 0%