Market Place Dentistry, Quality Dental care in Thirsk, Yorkshire
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Survey Results

98%

would recommend Market Place Dentistry

to friends or family if they needed similar care or treatment

 

Results from survey April 2018

We take great care in the service we provide, and are always trying to improve.

We think there is no better way to measure the level of service than to ask the people who use it. Therefore we conduct regular surveys of our patients to ask what we are doing well, and what we could do to improve.


Results of April 2018 Survey

Our Survey showed that:

99% of respondents agreed that

“Staff are helpful, friendly and caring”

100% agreed that

“I have time to discuss and ask questions about my treatment.”

100% agreed that

“The practice is clean, tidy, designed for comfort and in a good state of repair”

98% were likely or extremely likely to

“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”

See the full results here


Results of June 2017 Survey

Our Survey showed that:

99% of respondents agreed that

“Staff are helpful, friendly and caring”

100% agreed that

“I feel well informed about my dental health and understand how I can improve or maintain it.”

100% agreed that

“The practice is clean, tidy, designed for comfort and in a good state of repair”

97% were likely or extremely likely to

“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”

See the full results here


Results of September 2016 Survey

Our Survey showed that:

100% of respondents agreed that

“Staff are helpful, friendly and caring”

100% agreed that

“I feel well informed about my dental health and understand how I can improve or maintain it.”

97% agreed that

“The practice is clean, tidy, designed for comfort and in a good state of repair”

97.5% were likely or extremely likely to

“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”

See the full results here


Results of Jan/Feb 2016 Survey

Our Survey showed that:

100% of respondents agreed that

“The practice is clean, tidy, designed for comfort and in a good state of repair”

100% agreed that

“The customer service is of a high level”

96% agreed that

“I find it easy to contact the practice regarding appointments if necessary”

97% were likely or extremely likely to

“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”

See the full results here


Results of May/June 2015 Survey

Our Survey showed that:

100% of respondents agreed that

“The practice is clean, tidy, designed for comfort and in a good state of repair”

100% agreed that

“The customer service is of a high level”

98% agreed that

“I find it easy to contact the practice regarding appointments if necessary”

97% were likely or extremely likely to

“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”

See the full results here

 

Comments left during surveys

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Results of our NHS Friends and Family Surveys:

Responses to the question:

“How likely are you to recommend our dental practice to friends and family if they needed similar care or treatment?”


March 2020 (9 responses)
Extremely likely100%
Likely0%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
February 2020 (37 responses)
Extremely likely92%
Likely8%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
January 2020 (22 responses)
Extremely likely82%
Likely14%
Neither likely nor unlikely4%
Unlikely0%
Extremely unlikely0%
Don’t know0%
December 2019 (7 responses)
Extremely likely72%
Likely28%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
November 2019 (6 responses)
Extremely likely67%
Likely33%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
October 2019 (7 responses)
Extremely likely86%
Likely14%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
September 2019 (8 responses)
Extremely likely88%
Likely12%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
August 2019 (8 responses)
Extremely likely88%
Likely12%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
July 2019 (10 responses)
Extremely likely80%
Likely10%
Neither likely nor unlikely10%
Unlikely0%
Extremely unlikely0%
Don’t know0%
June 2019 (4 responses)
Extremely likely50%
Likely50%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
May 2019 (7 responses)
Extremely likely100%
Likely0%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
April 2019 (15 responses)
Extremely likely80%
Likely20%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
March 2019 (12 responses)
Extremely likely75%
Likely25%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
February 2019 (12 responses)
Extremely likely58%
Likely42%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
January 2019 (16 responses)
Extremely likely69%
Likely25%
Neither likely nor unlikely6%
Unlikely0%
Extremely unlikely0%
Don’t know0%
December 2018 (8 responses)
Extremely likely88%
Likely12%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
November 2018 (10 responses)
Extremely likely80%
Likely20%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
October 2018 (8 responses)
Extremely likely75%
Likely12.5%
Neither likely nor unlikely12.5%
Unlikely0%
Extremely unlikely0%
Don’t know0%
September 2018 (7 responses)
Extremely likely86%
Likely14%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
August 2018 (12 responses)
Extremely likely92%
Likely8%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
July 2018 (6 responses)
Extremely likely100%
Likely0%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
June 2018 (8 responses)
Extremely likely63%
Likely37%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
May 2018 (6 responses)
Extremely likely100%
Likely0%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
April 2018 (16 responses)
Extremely likely69%
Likely31%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
March 2018 (9 responses)
Extremely likely56%
Likely33%
Neither likely nor unlikely11%
Unlikely0%
Extremely unlikely0%
Don’t know0%
February 2018 (12 responses)
Extremely likely83%
Likely17%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
January 2018 (9 responses)
Extremely likely78%
Likely22%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
December 2017 (7 responses)
Extremely likely71%
Likely29%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
November 2017 (8 responses)
Extremely likely87%
Likely13%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
October 2017 (35 responses)
Extremely likely77%
Likely20%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know3%
September 2017 (8 responses)
Extremely likely75%
Likely25%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
August 2017 (11 responses)
Extremely likely73%
Likely27%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
July 2017 (11 responses)
Extremely likely73%
Likely27%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
June 2017 (11 responses)
Extremely likely64%
Likely27%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know9%
May 2017 (9 responses)
Extremely likely66%
Likely22%
Neither likely nor unlikely11%
Unlikely0%
Extremely unlikely0%
Don’t know0%
April 2017 (15 responses)
Extremely likely80%
Likely13%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know7%
March 2017 (11 responses)
Extremely likely72%
Likely29%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
February 2017 (11 responses)
Extremely likely64%
Likely36%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
January 2017 (11 responses)
Extremely likely73%
Likely27%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
December 2016 (11 responses)
Extremely likely73%
Likely18%
Neither likely nor unlikely9%
Unlikely0%
Extremely unlikely0%
Don’t know0%
November 2016 (12 responses)
Extremely likely83%
Likely17%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
October 2016 (46 responses)
Extremely likely76%
Likely22%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know2%
September 2016 (20 responses)
Extremely likely80%
Likely20%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
August 2016 (46 responses)
Extremely likely76%
Likely22%
Neither likely nor unlikely2%
Unlikely0%
Extremely unlikely0%
Don’t know0%
July 2016 (38 responses)
Extremely likely58%
Likely34%
Neither likely nor unlikely8%
Unlikely0%
Extremely unlikely0%
Don’t know0%
June 2016 (39 responses)
Extremely likely67%
Likely23%
Neither likely nor unlikely10%
Unlikely0%
Extremely unlikely0%
Don’t know0%
May 2016 (24 responses)
Extremely likely63%
Likely33%
Neither likely nor unlikely3%
Unlikely0%
Extremely unlikely0%
Don’t know0%
April 2016 (57 responses)
Extremely likely67%
Likely32%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely2%
Don’t know0%
March 2016 (14 responses)
Extremely likely64%
Likely36%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
February 2016 (46 responses)
Extremely likely67%
Likely26%
Neither likely nor unlikely7%
Unlikely0%
Extremely unlikely0%
Don’t know0%
January 2016 (26 responses)
Extremely likely58%
Likely31%
Neither likely nor unlikely8%
Unlikely0%
Extremely unlikely0%
Don’t know4%
December 2015 (24 responses)
Extremely likely75%
Likely25%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
November 2015 (30 responses)
Extremely likely77%
Likely23%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
October 2015 (31 responses)
Extremely Likely61%
Likely36%
Neither likely nor unlikely3%
Unlikely0%
Extremely unlikely0%
Don’t know3%
September 2015 (41 responses)
Extremely likely76%
Likely22%
Neither likely nor unlikely2%
Unlikely0%
Extremely unlikely0%
Don’t know0%
August 2015 (35 responses)
Extremely likely80%
Likely23%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know3%
July 2015 (40 responses)
Extremely likely72.5%
Likely27.5%
Neither likely nor unlikely0%
Unlikely0%
Extremely unlikely0%
Don’t know0%
June 2015 (48 responses)
Extremely likely81%
Likely12%
Neither likely nor unlikely2%
Unlikely0%
Extremely unlikely0%
Don’t know4%
May 2015 (49 responses)
Extremely likely67%
Agree29%
Neither likely nor unlikely4%
Unlikely0%
Extremely unlikely0%
Don’t know0%
April 2015 (50 responses)
Extremely likely74%
Likely22%
Neither likely nor unlikely2%
Unlikely2%
Extremely unlikely0%
Don’t know0%