Market Place Dentistry, Quality Dental care in Thirsk, Yorkshire
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COVID update May 2020

We hope that you and your loved ones are doing well.

We’d like to give you an update on what’s happening with dental care provision.

We’re here to help, but are not currently open for face-to-face appointments.

As before, all dental practices in England remain closed for face-to-face appointments, as instructed by England’s Chief Dental Officer, but we’re here for you if you need any advice or assistance. If you call us on 07941313937 we will do whatever we can to help. Urgent Care Centres have been set up to manage severe dental emergencies, but the majority of problems are currently to be managed by home care, plus antibiotics if appropriate.

We’re keeping our website up-to-date at, which includes the latest information on dentistry and tips on managing dental problems at home.

When will we reopen?

Unfortunately, we won’t know this until our regulators, including the Chief Dental Officer, issue guidance and give permission to do so.

We are disappointed and distressed that dental regulators in England have not put the same emphasis on your dental health being an essential part of healthcare as have those in most other countries (including Wales and Northern Ireland). Throughout most of Europe, dentists have been trusted to see their own patients (with suitable precautions, PPE etc.) to manage their dental health and resolve dental problems during the outbreak.

We are pleased to report that the British Association of Private Dentistry has been highlighting the problems with the current situation and applying pressure to allow practices to effectively treat urgent dental problems. You can read their letter to Matt Hancock here.

We are also glad to see that the media has recently picked up on how this prolonged absence of dental care is impacting on the dental health both of individuals and the nation as a whole.

As soon as our regulators allow, we will open up for appointments.

We will aim to treat any dental problems as soon as possible.

Since the beginning of lockdown, we have helped over 200 patients who have contacted us with dental problems by giving advice and pain relief. Regrettably, most of these problems will remain unresolved until we can offer face-to-face appointments. Please rest assured that if you have contacted us during the lockdown with a dental problem, we will aim to see you for an appointment as soon as we can. Once existing problems have been addressed, we hope to return to routine care soon afterwards.

What will be different?

When we can reopen, we’d like to reassure you that we will do everything we can to look after both your dental and general health.

To respect social distancing, we will introduce spaces between appointments by reducing the number of appointments per day, and have fewer chairs in the waiting room, spaced appropriately.

To reduce contact, we would like to move towards a paperless system, which would involve you viewing and signing the usual documents on your smartphone. We have made all of our leaflets and information easily available to download from our website at

Dental staff are highly trained in cross-infection control, and dental practices rightly hold the reputation of having some of the best infection control measures throughout healthcare. The PPE and procedures we have used for years have been shown to be effective against numerous infectious diseases, and measures such as suction tubes and rubber dam can reduce spray and aerosols by up to 99%.

We’d like to reassure you that visiting the dentist shouldn’t be a worry; despite the response of dental governing bodies, there is no evidence that a dental practice is anything other than a safe environment.

If you’d like to read more, there is further information in the links at the bottom of the email.

We hope to be in touch again in the relatively near future with news about being available to help our patients again.

All the best,

Andy and Luisa


The position statement from the British Association of Private Dentistry, which gives much more detail can be downloaded here.

Information on the effectiveness of dental PPE can be found here.

The research body Cochrane has compiled data on what other countries are doing with dental care, which can be downloaded here.

The British Association of Private Dentistry’s letter to Matt Hancock is here.

er to Matt Hancock is here.